Who we are?
Novacoat is a private limited company headquartered in the Autoeuropa Suppliers Park, Quinta da Marquesa, Lote 11, 2950-557 – Quinta do Anjo – Palmela – Portugal.
The new General Data Protection Regulation (GDPR), approved by the European Parliament in May 2016, entered into force on May 25, 2018. Novacoat is committed to protecting the privacy of its customers and users and reinforces resources to privacy and data protection in strict compliance with the new regulation.
What Is personal data?
“Personal data” refers to data that allow the identification of individuals, directly or indirectly.
Type of personal data we collect, how and why
We collect personal data when registering on our website, when you request a product, service or information, make a complaint or provide an opinion.
Novacoat collects the personal data necessary for its activity, usually for the management of the contractual relationship and assistance, dealing with data such as name, address, telephone number, e-mail address, taxpayer number and data related to the purchase history.
We may also collect your data to disclose new products, services, special offers or other information that we believe may be of interest to you. Thus, is guaranteed the right of access, updating, rectification and removal. To do so, please send us an email to firstname.lastname@example.org.
Length of time
Whenever there are no legal requirements defined, the data will be stored for the minimum period necessary to achieve the aim that led to its collection.
For marketing and customer service purposes your data will be retained during 10 years after your consent or your last contact. During this period, you may void the consent.
“Cookies” are small software labels stored on your computer to optimize your browsing experience and to analyse the global performance of the website.
The cookies are used by Novacoat to:
- Collect IP addresses of users. In this way, we can customize your browsing preferences;
- Obtain statistical information about the website, for example, distinguishing new users from regular users.
You can limit or restrict the admission of cookies through your browser options.
In order to ensure the security and integrity of the data provided by users of our website and digital platforms, we have implemented technological and organizational measures that help us keep information safe and up to date.
Although all measures are being taken, we remind our users of the importance of having their PC and browser up-to-date, configured security patches, active firewall, antivirus and antispyware, and make sure the websites are authenticated.
Novacoat may assign personal data to third parties for them to provide services on our behalf. When this happens, we investigate their reliability and the guarantees they offer at this level. Novacoat only provides the data strictly necessary and will always be responsible for the data that it makes available.
In addition, we may have to transfer personal data to enforce the law, protect or defend Novacoat property rights or act in urgent situations of data protection and security of our users, customers and public.